GOLD STANDARD HANDYMAN LLC
Frequently Asked Questions
Answers to common questions about projects, pricing, service area, materials, payment and working with Gold Standard Handyman.
What types of projects does Gold Standard Handyman handle?
Gold Standard Handyman focuses on home repairs and maintenance, carpentry and installation, exterior repair and maintenance, and accessibility and shower remodeling. Visit our Services page for the current scope of work. If you are not sure whether your project fits, give us a call and Bob can gather the details for Logan to review.
Is there a minimum service charge?
Yes. Gold Standard Handyman has a $150 minimum service charge for labor. If you have several smaller repairs or installations, combining them into one visit can help you get more value from the service call.
Can I bundle several small jobs into one visit?
Yes. Bundling several small repairs or installations into one visit is encouraged when practical. Tell us everything you would like looked at so we can understand the full scope and plan the visit appropriately.
How do I know if my project is in your service area?
Visit our Service Area page for information about the areas Gold Standard Handyman serves. If you are unsure, contact us with your location and we can confirm whether your property is within the service area.
What if I’m not sure whether Gold Standard handles my project?
Give us a call and describe what you need done. Bob can gather the project details and organize the information for Logan to review. Photos or additional information may be requested when they would help determine whether the project is a good fit.
Who is Bob?
Bob is Gold Standard Handyman’s AI project assistant. He helps answer incoming calls, gathers information about what you need done, and organizes the details so Logan can review your project. Using Bob helps Logan spend less time stopping work to answer calls and more time focused on the customer and project in front of him. Logan still handles project decisions, pricing, scheduling, and the actual work.
How is my project priced?
Pricing depends on the type and scope of the work. Some projects can be priced in advance, while others may require additional information or an on-site evaluation. Before work begins, we’ll make sure you understand how your project will be priced.
Do you require a deposit?
Some projects require a deposit or payment for materials before work begins. Any required deposit or payment terms will be included in your estimate or agreement.
Who provides the materials?
It depends on the project. Customers commonly choose and purchase preference-specific items, while Gold Standard Handyman can obtain appropriate repair and construction materials when needed. Material responsibilities will be discussed before work begins so everyone knows what is being provided.
Do I need to be home while the work is being completed?
Not necessarily. If you cannot be home, arrangements can be made for property access and securing the property when the work is finished. Depending on the project, we may need to coordinate access, decisions or other details with you before work begins.
How can I pay?
Gold Standard Handyman accepts cash, Zelle, credit and debit cards, Venmo and PayPal. Checks may be accepted on a case-by-case basis.
Still have a question?
Every project is a little different. Choose whichever way is easiest to tell Bob what you need done.
