What are your operating hours?
We are open from 9 AM to 6 PM, Monday to Friday. Saturdays and Sundays are by appointment only. Holiday hours may vary, so please call or check our website for specific information on those dates.
What kind of services do you offer?
We offer drywall repairs, painting, minor plumbing (faucets, small leaks, toilets, shower heads, drain clearing, etc.), minor electrical (outlets/switches, light fixtures, ceiling fans, thermostats, etc.), small remodeling of kitchen, bathrooms, basements, and other jobs. You can see a more detailed list of the services we offer on the main page. If we do not offer a service that you are looking for, please check with us to confirm. Because of insurance liability reasons we do not work with anything gas related, roofing, electrical panels, main plumbing, pools or pool equipment, or repairs over 22 feet high. It doesn’t mean that we do not want to do the work for you. If anything were to happen, then our insurance wouldn’t cover us.
Is there a price to schedule a consultation?
No, at this time all consultations are free.
Do you charge by the job or by the hour?
It depends on how complex the job is. A simple fix would be a flat rate (replacing a faucet). A job where there are a lot of unknowns (replacing a rotten door where there could be more rot that isn’t visible) would be by the hour. The hourly rate is $75. Trip charge is a 2 hour minimum ($150). Bundle up on jobs to save money.
Do you require a deposit?
We only require a deposit for materials (especial orders for doors, windows, flooring, paint, and others) if the cost is more than $100. Any refunds would require a re-stocking fee, depending on the supply company policies.
Do I need to provide the materials for the job?
We prefer that you purchase some of the items needed for a job such as light fixtures, faucets, toilets, shelves, door locks, ceiling fans, paint, LVP flooring, and others that are to your preference. Other items such as drywall, plywood, lumber, pipe, fittings, junction boxes, and other specific parts for repairs are better purchased by us, so that we get the correct ones. Any items we purchase will be marked up 30% (most companies markup 200-300%) to make up for time spent getting and delivery the items. We prefer that the customers purchase the higher ticket items such as doors, windows, paint (in large quantities), so that they can save money.
Do I need to be home for you to compete the job?
It is not absolutely necessary, but we prefer to have someone at the home that is at least 18 years old. You can arrange for us to gain access to your property and to lock it up after we leave. If you are out of town, we can provide pictures of the finish job that would be emailed in a post inspection report along with the final invoice. We treat your home with the utmost respect and care. We want to make sure that you leave arrangements for payment, if you are paying by check, or we can email you an invoice (due upon receipt) once the job is done.
How do I pay for a job completed at my property?
Cash, check, or Zelle are the preferred methods of payment. We do accept credit and debit cards (3% card processing fee added for jobs over $500), or direct ACH deposits. Paypal and Venmo are also accepted.
Can I pay my bill within a month?
Payment for services completed are due upon receipt of the final invoice. We do not accept NET15, 30, or 45, and any unpaid invoices after 30 days will receive a 15% late fee (and every 30 days after that), besides any credit or debit card processing fees added to the final bill.